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Privacy Policy

 

A privacy policy on a website is a legal statement or document that explains to visitors:

  1. What personal data is collected

    • Names, emails, phone numbers, addresses

    • Payment details (if applicable)

    • Login details (usernames, passwords)

    • Cookies, IP addresses, location, browsing behavior

  2. How the data is collected

    • Through forms (sign-up, contact, checkout, etc.)

    • Cookies or tracking technologies

    • Third-party integrations (payment gateways, analytics tools, ads)

  3. Why the data is collected

    • To provide services (e.g., account creation, order processing)

    • Marketing and communication (emails, newsletters, ads)

    • Analytics (understanding site usage and improving services)

    • Legal or security reasons

  4. How the data is used and shared

    • Whether the site shares data with third parties (e.g., Google Analytics, payment processors, delivery companies)

    • How data is stored and protected from misuse or unauthorized access

  5. User rights

    • Right to access, update, or delete personal data

    • Opt-out options (unsubscribe from emails, reject cookies)

    • Data protection rights (especially important under laws like GDPR in Europe or Data Protection Act in Kenya)

  6. Cookies & tracking

    • Explains use of cookies, pixels, and trackers

    • How users can manage cookie preferences

  7. Contact information

    • How users can reach the company regarding privacy concerns

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.